Shipping policy

Thank you for shopping with Flames & Scent. We aim to deliver your order quickly and safely. Please read our shipping policy below.

📦 Order Processing
     -Orders are processed within 1–3 business days after payment is received.

     -Orders placed on weekends or public holidays will be processed on the next             business day.

🚚 Delivery Options
We currently offer shipping within South Africa via trusted courier services.

   -Standard Shipping (3–5 business days): R70 flat rate

   -Free Shipping on orders over R500

Please note: delivery time may vary depending on your location.

📍 Delivery Areas
We ship to all major cities and towns within South Africa. If you're in a remote area, shipping may take slightly longer.

📬 Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS.

❗ Shipping Delays
While we do our best to meet delivery timeframes, occasional delays may occur due to high order volume, courier issues, or public holidays.

✉️ Need Help?
If your order is delayed or you have questions, please contact us at: 📧 flamesandscent1@gmail.com
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