Terms of service

Welcome to Flames & Scent! By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our store.

1. General Conditions
-By visiting our site and purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

-These terms apply to all users of the site, including browsers, vendors, customers, and merchants.

2. Products
-All our products are handmade and may have slight variations in color, design, or scent strength. These variations are part of their unique character and are not considered defects.

-We reserve the right to modify or discontinue any product at any time without notice.

3. Pricing
-All prices are listed in South African Rands (ZAR) and are subject to change without notice.

-If we discover an error in the price of your order, we’ll inform you as soon as possible and give you the option of reconfirming or cancelling your order.

4. Payments
-We accept secure payments via Shopify’s payment gateway options.

-You agree to provide current, complete, and accurate purchase and account information.

5. Shipping
-Shipping times are estimates and may vary based on your location.

-We are not liable for delays caused by couriers, weather conditions, or incorrect shipping addresses provided by the customer.

6. Returns & Refunds
-Please refer to our Returns & Refunds Policy for information on returns, exchanges, and refunds.

7. Intellectual Property
-All content on this site, including logos, images, product designs, and text, is the property of Flames & Scent and may not be used without written permission.

8. Limitation of Liability
-We do not guarantee that your use of our service will be uninterrupted or error-free.

-In no case shall Flames & Scent be liable for any injury, loss, or damages arising from the use of our products or services.

9. Changes to Terms
-We reserve the right to update, change or replace any part of these Terms of Service at any time.

-It is your responsibility to check this page periodically for changes.

10. Contact Information
For any questions about these Terms, please contact us at:
📧 flamesandscent1@gmail.com